General English Level 1 GELEV1 Unit 02 Topic 04.doc 5. He is a football player _______ plays for Italy. 6. Do you do all the cooking _______ does your flatmate help? 7. My brother never drinks alcohol _______ he doesn’t smoke. 8. We can eat now _______we can eat later.  LANGUAGE FOCUS 07 Giving feedback on the telephone Julia and her mother say: Julia’s mother: How’s the new apartment? Julia: Fantastic! Julia’s mother: Oh good. Julia’s mother: Oh, does she help with the housework? Julia: Yeah, she loves cooking. Julia’s mother: Lucky you. Julia: She’s also very interesting. I love her stories about her family and life in Japan. Julia’s mother: That’s wonderful! Julia likes her new apartment and flatmate. Julia’s mother is happy. She says; Oh good, Lucky you, That’s wonderful! We call this feedback. Giving feedback is very important in telephone conversations. Giving feedback shows we are listening and we understand. More examples A: Do you like your new job? B: No I don’t. It’s very difficult. A: Oh that’s no good. A: Is your English class good? B: Yes it is. It’s really interesting. A: Oh that’s great. A: How’s your father? B: Oh he’s not very well. He’s in hospital. A: Oh I’m sorry. A: What are you doing today? B: Oh I’m going out for lunch. My friend is taking me. A: Lucky you. A: How’s your new car? B: Oh, it has lots of problems. I’m not happy with it. A: Oh that’s terrible! 103 QUESTLANGUAGE