General English Level 1 GELEV1 Unit 05 Topic 03.doc Mei’s conversation: Mei Receptionist: ________________________________________________ Mei: Yes, hi. I'd like to speak with Dr Lander please. Receptionist: ________________________________________________ Mei: Well, Dr Lander said to call on Wednesday. Receptionist: _________________________________________________ Mei: Ohhh. Receptionist: _________________________________________________ Mei: No, I really want to talk to Dr Lander. Receptionist: __________________________________________________ Mei: That's fine, thank you very much. Receptionist: __________________________________________________ Mei: Bye. Julia’s conversation: Receptionist Receptionist: Good morning, University Medical Centre. Can I help you? Julia: _______________________________________________ Receptionist: Yes, can I have your name please? Julia: ________________________________________________ Receptionist: Julia Rogers. R-O-G-E-R-S? Julia: _________________________________________________ Receptionist: And your phone number please Julia? Julia: _________________________________________________ Receptionist: That's 9357 2618? Julia: __________________________________________________ Receptionist: When do you want to see a doctor? Julia: __________________________________________________ Receptionist: I'm sorry , no one can see you until tomorrow morning. Is it urgent? Julia: ___________________________________________________ Receptionist: Right...because this is urgent I'm sure Dr Lever will see you . Is 11.30 OK? Julia: ___________________________________________________ 234 QUESTLANGUAGE