General English Level 2 GELEV2 Unit 03 Topic 04.doc Susan calls Budget Flights to ask about flights to Canberra. Sales assistant: Good morning, Budget Flights, Simon speaking. Can I help you? Susan: Yes, good morning. I‘d like to ask about flights to Canberra from Sydney. Sales assistant: Yes, what would you like to know? Susan: Well, do you have an evening flight? Sales assistant: Yes. We have a flight that departs Sydney at 17.30. Susan: Oh, okay. What time does that arrive in Canberra? Sales assistant: The flight takes 50 minutes so it arrives in Canberra at 18.20. Susan: Twenty past six, okay. And how much does that cost? Sales assistant: That flight is $82. Would you like to book that? Susan: No thanks. I’d like to think about it. Thanks for your help. Sales assistant: You’re welcome. Thank you for calling Budget Flights. Goodbye. Susan: Bye. Nat calls Budget Flights to ask about prices for flights to Canberra. Sales assistant: Good evening, Budget Flights, Mary speaking. Can I help you? Nat: Yes, good evening. I’d like to ask about your prices for flights to Canberra from Sydney. Sales assistant: Yes, I can help you with that. When do you want to travel? Nat: On Friday night. Sales assistant: Okay we have a flight that leaves Sydney at 17.30 and arrives in Canberra at 18.20. Do you want a return flight? Nat: No, just one-way. Sales assistant: Okay, the price for that flight is $82. Nat: Oh, do you have a cheaper flight? Sales assistant: Yes, we have cheaper flights earlier in the day. We have a flight that leaves Sydney at 11.20. That flight is $78. And we have a flight that leaves Sydney at 8.30. That’s $66. Nat: Okay. Thanks for your time. Sales assistant: Thank you for calling Budget Flights. Goodbye. Nat: Goodbye. 111 QUESTLANGUAGE