General English Level 2 GELEV2 Unit 03 Topic 04.doc 3. Asking about other important information Jessica and the sales assistant say: Jessica: Oh good. How much are those tickets? Sales assistant: Well, a return ticket is $190, so four return tickets are $760. Jessica: $760. Okay. The flight to the Gold Coast takes an hour and 15 minutes, doesn't it? Sales assistant: Yes it does. It arrives in the Gold Coast at 1 o'clock. Jessica asks questions about other important information - the price, and how long the flight takes. Examples 1. How much are the tickets? 2. Do you have a smoking section in the restaurant? 3. What's the address of the surgery? 4. How long does the flight take? 4. Giving personal details Jessica and the sales assistant say: Sales assistant: Certainly. Can I have your details please? Jessica: Yes, my name is Jessica Simpson. Jessica gives her personal details (name and phone) number to the sales assistant. 5. Checking the booking Jessica and the sales assistant say: Sales assistant: Okay Ms Simpson, that's four return Economy seats to the Gold Coast, departing Sydney at 11.45 on Friday the 24th of August and returning from the Gold Coast at 14.40 on Sunday the 26th of August. Is that correct? Jessica: Yes, that's right. The sales assistant checks that the booking is correct. 6. Thanking and saying goodbye Jessica and the sales assistant say: Jessica: ... Thank you very much for your help. Sales assistant: You're welcome. Goodbye. Finally, Jessica thanks the sales assistant and says goodbye. Examples 1. Thanks a lot. Goodbye. 2. Thanks for your time. Bye. 107 QUESTLANGUAGE