General English Level 6
Version 2.1
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GELEV6 Unit 05 Topic 02.doc
UNIT 05 Business matters TOPIC02 Mr Taylor’s letter
READING 01 Mr Taylor’s letter
Roger Taylor writes to HPK Electronics complaining about the bad service he
has received.
Dictionary
respect
Vocabulary
courtesy polite behaviour towards another person
disappointed with unhappy with
sincerely honestly
unacceptable not good enough, not of a good standard
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